FAQ

Contact Us!

Please e-mail us at info@moonlightavenueco.com, and someone from our team will respond within 24-48 hours.

We are always open to hearing about other charities and causes close to our mission. Please let us know if you have any you would like to suggest.

FAQ

When should I expect my order?

Please allow 3-4 business days to receive your order. Some holidays or exclusions apply, but notice will be given if delays expected.

Shipping is always free!
(We only offer shipping in the US at this time.)

Are your earrings safe for sensitive ears?

Since we get earrings from so many amazing vendors, we cannot label or guarantee all of the materials used. However, we trust the quality of our earrings and happily wear all of them ourselves.

Return Policy

Due to the donation factor of our business, returns and refunds are only granted if goods are damaged or defective upon arrival to you. If this happens, please let us know right away, and we’ll be happy to help! (See contact above.)
Otherwise, all sales are final.
No returns or exchanges once earrings are tried on, or for a change of heart once received.